Plagiarism pure and simple
Posted by Roger White under customer
| Tags: customer
, plain language
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I might as well ‘fess up to it straight away – the two letters below, one a complaint, the other the response – have appeared in many places on the web. But my joy in revisiting them does not diminish. They speak for themselves.
If you’ve seen them before, apologies. If you haven’t, be assured they are genuine. And haven’t we all, just occasionally, wanted to reply to a complainant in similar fashion?