The HelpGov blog has been a bit quiet recently as I’ve got distracted by other things. But as I write, it has just been viewed 40,000 times. So now seems as good a time as any to share my most-read posts with an eager world. Some may surprise you: some certainly surprised me.
None of my recent rants about arguably the most important current issue facing the UK – the forthcoming Scottish independence referendum – appear in my top ten. Sadly for an indifferent readership, I cannot promise I won’t write again about that subject again. I’m currently mulling over an effort on the positive case for Scotland staying in the UK. It may appear soon. In the meantime, enjoy the HelpGov top ten countdown …
What I smelt last year was either pretentious nonsense or (excuse me) shite, depending on how delicate my sensibilities were at the time. Lots of people – presumably many of them civil servants – seemed to agree and still do, judging by the number of continuing page views.
… or at least did in 2010, from the pathetic ‘Where do I put the memory stick in?’ to ‘It’s all in the hand-out anyhow.’ Has anything changed?
No. 3 [An old] top 10 countdown: and the all-time No. 1 is…
A bit of a cheat this one since it was reporting a much earlier summary of HelpGov’s most popular page views. The No.1 at the time was an article about, wait for it, wheelie bins, a phrase huge numbers of web users used to search for at the time. If you’re a serious wheelie bin aficionado don’t click through to check this one out. You will be disappointed.
No. 4 101 uses …
No, not of a dead cat (very old book) but of Post-it notes. I ran out of puff at No. 12. Perhaps I should re-visit this classic office tool. All ideas for Nos. 13-101 will be gratefully received.
Well, they could be at the time and some still are. This was a rant at the dire DirectGov site, which after the Conservative/Lib Dem coalition came into power was replaced by the excellent www.gov.uk portal – simple, friendly and efficient. Which only goes to show that Messrs Cameron and Clegg hang on every word HelpGov utters. So there.
No. 6 The jargon bin
My continuing attempt to document how mainly public sector organisations and people feel they have to speak and write in order to sound, well, long-winded and pompous, from the euphemism of the ‘ability spectrum’ to the economists’ horror of ‘zero sum’ and all alphabetical points in between. So if as a cohort you’re into optimal end-games and want to stay ahead of the curve, do visit this curated collection. And let me know of any other nonsense you come across.
Not quite HelpGov’s standard fare but I’ve had a long time interest in the wonderfully-successful but not quite democratic Republic of Singapore, where I lived for three years in my youth. This is a report of an alleged sex abuse case that wasn’t quite what it seemed at the time – or quite what the government of the country wanted its people to believe. I guess lots of the readers of this were from Singapore. They certainly won’t have read some of the detail in their own (government-owned) press.
No. 8 Civil Service reform
I wrote this about nine months before my blast at the UK civil service competency framework – see No. 1 above. I was sceptical – still am – about the then-proposed performance management and appraisal system for civil servants. The competency framework, and the popularity of what I said about it, makes me think I was justified in my scepticism. Any civil servants (or ex-civil servants if you were in the ‘bottom 10%’) out there who think I was right?
You can see I didn’t like the old Directgov web site (see also No. 5 above). As the government’s then main web site its response to the riots in various English cities in August 2011 was … pathetic. I also highlighted the government’s inept use of Twitter on the same subject. Let’s hope things are better next time there’s an emergency that social media could help inform.
I suspect that like ‘wheelie bins’ (see No. 3 above) this is a post that got lots of views because of its title rather than its content. If you really needed practical information about the wonderful New York public library this, sadly, was not the place to come. It didn’t do much more than record a campaign to stop big budget cuts to the library and, at the margins, try to give the campaign a little extra publicity. I never did check what happened but I’m sure big cuts were made as they seem to have been made to libraries throughout the UK too. So easy to cut library budgets, isn’t it? After all, librarians by and large aren’t militant protesters. And sadly the temper of the times seems to be against spending public money that doesn’t immediately produce measurable outcomes … now there’s one for the jargon bin.
Note: given the passage of time not all the links in each of the ten posts will work. Never mind, you’ll still get the drift of what I was on about.